FAQs
USING OUR PRODUCTS
Typically, less than a minute. When you first get started it may take you a little longer until you get the hang of it.
Be sure to check out the instructional video!
Yes! We recommend doing this if your hair has a range of colors.
Depending on how much you apply, a bottle of Tortoise & Hair fibers is typically a one-month supply.
Tortoise & Hair fibers will stay until you rinse or wash your hair (or until you swan dive in to the pool).
Tortoise & Hair fibers are made of Gossypium herbaceum, commonly
known as Levant cotton. It is a species from sub-Saharan Africa and
grows in the wild as a perennial shrub. The colors are from iron oxide, a
naturally occurring mineral.
Assuming it is not a torrential downpour, shower or fire hose,
Tortoise & Hair fibers will stay put. Simply let your hair air dry
or use a blow dryer.
No problem! Tortoise & Hair fibers are sweat resistant.
USING OTHER PRODUCTS WITH OUR HAIR FIBERS
As long as you have some fine hairs, Tortoise & Hair fibers will magnetically attach to them and you’ll be good to go!
No, just shampoo and condition your hair as normal. If you do not want to wash your hair you may simply rinse your hair.
Hair Gels: Wait until the gel is completely dry before applying Tortoise & Hair fibers
Wet Pomade: If the pomade is creamier wait for it to dry completely before applying Tortoise & Hair fibers
Dry Pomade:
If the pomade is more clay like you can apply Tortoise & Hair
fibers immediately after applying the pomade and styling your hair
Hairspray: Apply after using Tortoise & Hair fibers
HAIR TYPE
As long as you have some fine hairs, Tortoise & Hair fibers will magnetically attach to them and you’ll be good to go!
Yes! Tortoise & Hair fibers work great on all hair types.
HOW TO CONTACT US
Contact us using any of the following methods:
Chat
Typical reply time: Within minutes
Monday - Friday 8am - 6pm MST
Just click the widget in the bottom right of the page during these chat hours to get connected to a live hair pro.
Typical reply time: Within 48 hours
Monday - Saturday 8pm - 6pm MST
You can email us anytime using the form below or at support@tortoiseandhair.com
Still have questions?
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